Frequently Asked Questions.





What makes our cars so special?

Our cars are perfect for a room that needs decoration. We have something for everyone. Our cars are real collector's items and a nice gift for car enthusiasts.

My order has not yet been shipped?
Due to the high volume of orders we receive every day, there is a chance that your order has not yet been shipped. We try to ship your order as quickly as possible

I can't track my order?
After your payment it may take a few days before a track & trace is sent to your email, if this takes longer than three days you can send an email to: Info@squarebricks.nl.

Parts are missing, what now?
We are very sorry that you experienced any problems building one of our cars. It is quite unlikely that a part is missing, but it is always possible. If you think you are indeed missing parts, follow these steps:

1. Check the entire set carefully to make sure you haven't put the wrong part in the wrong place (some colors are very similar).

2. Now that you are sure that you are missing a part, it is important that you clearly show us which part exactly it is. Take a photo of the instruction set where things went wrong and highlight it.

3. Send the photo together with a description of what exactly is wrong to Info@squarebricks.nl and we will solve the problem together.

How can I order and pay on your website?
Ordering your cars on our website is easy. Add the desired products to your shopping cart, follow the steps to place your order and then select your payment method. We accept various payment methods including credit card, PayPal and bank transfers.

Do you have any other questions? Please feel free to contact us, we are ready to help you!